We look after your memories carefully and always tell you before anything changes.
The three stages
- Full resolution. Originals are kept for the time shown in your package. Download them or copy them to Google Drive during this time.
- Viewing quality. Afterwards your gallery stays online in viewing quality until it expires, so you and your guests can keep enjoying it.
- Offline and safe. If your gallery expires, it’s kept safe for 90 days in case you want to bring it back, then permanently deleted.
We email you before each of these dates. You can extend full resolution or keep your gallery online for longer from Billing at any time.
Updated Thu, 12 Nov 2026 ·