Terms of service

Last updated: 12 November 2026

1. About these terms
These terms apply when you use EveryExtra, a service run by Selfie Star Events Limited, a company registered in England and Wales ("we", "us"). You can contact us at hello@everyextra.co.uk. By creating an account or gallery you agree to these terms. Guests who add photos, messages or RSVPs to a gallery or wedding website also agree to the parts of these terms that apply to them.

2. The service
EveryExtra lets a host (usually the couple) create an event gallery where guests share photos, videos, voice and written messages, and, depending on the package, a wedding website with invitations, RSVPs, seating, song suggestions and other extras. Hosts can switch individual features on and off. We may improve or change features from time to time, but we will not remove the main features of a package you have paid for during the period it covers.

3. Your account
You must be 18 or over to create an account. Keep your password safe and tell us straight away if you think someone else has used your account. You are responsible for what happens in your galleries, including anyone you add as a co-organiser.

4. Packages, payment and refunds
Packages are one-off payments that cover the upload, full-resolution and hosting periods shown when you buy. Prices include VAT where applicable. Payments are processed by Stripe. Some packages may be included free with a booking code from one of our partners.

You have the right to cancel within 14 days of buying for a full refund. Because the service starts as soon as your gallery is activated, if you ask us to start straight away and guests have already started using your gallery, we may reduce the refund to reflect what has been used. In any case, if your event has not taken place and nothing has been uploaded, we will give a full refund if you contact us within 14 days of buying. Extensions (for example keeping full resolution for longer) are also one-off payments.

5. Your responsibilities as a host
You confirm that you have the right to collect photos, videos and voice messages from your guests, and that you will use your gallery, guest list and wedding website lawfully. When you add guests' details (such as names, email addresses and dietary needs), you confirm you are allowed to share them with us so we can send invitations and collect replies. Please let your guests know their content will be visible to people with the gallery link. You can approve items before they are shown and remove anything at any time.

6. Content shared by guests
Anything shared in a gallery stays the property of the person who shared it. By sharing it, you give the host and us permission to store, copy, display and process it as needed to run the gallery, the slideshow, downloads and any Google Drive copy the host makes. Please only share content you have the right to share. Do not share anything unlawful, hateful, harassing, sexually explicit, or that invades someone's privacy. We and the host may remove content that breaks these rules, and we may suspend galleries that are used to break them.

7. Storage, downloads and deletion
Full-resolution files are kept until the end of your package's full-resolution period, unless you extend it. After that, galleries stay online in viewing quality until the end of the hosting period and are then deleted. We will email you before files are removed so you can download your zip or copy everything to Google Drive. Please keep your own copy: once files are deleted they cannot be recovered.

8. Other services
Some features use other companies' services, such as Stripe for payments, Google Drive if you choose to copy your gallery there, and Google Maps or OpenStreetMap for venue maps. Your use of those services is also covered by their own terms.

9. Availability
We work hard to keep EveryExtra running smoothly, especially on the day of your event, but we cannot promise it will always be available or free from errors, for example if guests have no phone signal at a venue. The guest app saves uploads on the phone and sends them when the signal returns.

10. Our responsibility to you
If we fail to meet these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our failure, up to the amount you paid for the package concerned. We are not responsible for loss that was not foreseeable, for business losses, or for content shared by guests. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your legal rights as a consumer.

11. Ending your account
You can delete a gallery or ask us to close your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, and will refund any unused part of a package where that is fair.

12. Changes and law
We may update these terms; the date at the top shows the latest version, and changes will not affect packages you have already bought. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings there.

Free trials: some packages come with a free 14-day trial. To start one you add a card; nothing is taken until the trial ends, and we email you 3 days before it does. Unless you cancel before the end of the trial, the full package price is charged to your card when it ends. If that payment fails we try again each day for 3 days, after which your gallery is paused until it is paid. There is one free trial per person and per card, and your event must be at least 21 days away when you start. During a trial some features are locked until you pay: full-resolution downloads, sending invitations, publishing your website, and moving your event date to within 21 days. If you cancel, your gallery goes offline and is deleted after 90 days unless you buy a package. For trials, the 14-day refund period runs from the date you are charged.

When your package ends: at the end of the hosting period your gallery goes offline. We keep your files for a further 90 days, during which you can extend to bring it back; after that they are permanently deleted and cannot be recovered. We email you before each of these dates.

Selfie Star Events Limited · hello@everyextra.co.uk