Your account ID and details

Your account ID is on your Account page (top right). It never changes, even if you change your email, so quote it whenever you contact us and we can help you faster.

Keeping your details up to date

You can change your name and email address on the Account page. If you change your email, we let your old address know, just in case.

Staying secure

You’ll also see your recent sign-ins. If you don’t recognise one, change your password straight away and contact us.

Updated Thu, 12 Nov 2026 ·

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